Mindful Listening (HBR Emotional Intelligence Series) by Harvard Business Review (US edition, paperback) - 9781633696679

Become a mindful listener at work.Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discussion rather than what you expect to hear.The book will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow.This volume includes the work of:Peter BregmanJack Zenger and Joseph FolkmanRasmus Hougaard and Jacqueline CarterAmy Jen Su and Muriel Maignan WilkinsHow to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.Author social media/website info: hbr.org; @HarvardBiz; linkedin.com/company/harvard-business-review; facebook.com/harvardbusinessreview; youtube.com/user/harvardbusinessreviewA carefully curated selection of articles about how to listen more empathically and actively from Harvard Business Review.Highly curated collections of HBR articles.Teaches active and empathetic listening.Helps readers better understand other people's emotions, especially as a manager or leader, within the context of listening.Helps readers learn when (and when not) to listen to their inner critic in communication, so they can be more influential at work.Provides a variety of perspectives from recognized experts on the topic.Audience: All professionals, especially managers and leaders.