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Part 1 Mastering the Secrets of Workplace Interpersonal Relations
Chapter 1 Understanding the Workplace - Skilled Application
1. You are just white paper and an empty cup
2. Create your brick and stone resume
3. Morality is competitiveness
4. Properly handling tense emotions during interviews
5. Do not be a "noodle bully"
6. Don't make the interview awkward
Chapter 2 Understanding Customers - Selling Strategies
1. There is no limit to communication and no end to coordination
2. Observe the other person's expression and understand hidden information
3. The "eyebrow" posture is various, with different psychological states
4. Minor facial changes that reveal inner secrets
5. Pay attention to details and enhance communication effectiveness
6. Perspective of a person's heart from their walking posture
7. Judging people from the jewelry they wear
8. Skilled in sales promotion, understanding people through dressing
9. Mysterious signals of eating habits, cigarettes, and glasses
10. Based on personality, promote effectively
Chapter 3 Understanding Employees - Effective Management
1. Be grateful and respectful towards employees
2. Managers should learn to be skilled listeners
3. Make employees feel "happy" after work
4. Be an authoritative manager
5. Abandon power and become a personalized manager
6. Engage employees in company decision-making
7. Establish an honor system to stimulate employee enthusiasm
Chapter 4 Understanding Opponents - Negotiate with Tips
1. People who look up during conversations have the sharpest questions
2. People who always clear their throats will escape due to pressure
3. People who like to use hard case briefcases also have a tough temper
4. People who have a slow conversation are usually absent-minded
5. People who clench their fists hate you from the bottom of their hearts
6. Let the person who keeps scratching their ears and cheeks speak first
7. Don't underestimate people with hands akimbo