Product description
1. HD low latency, customized game chip, 0.06s non sense delay, better in the game. More stable and smooth than ordinary earphones.
2. Smart Buttons Design, Easy To Operate.
3. Long battery life, 20 hours of continuous music, 350 hours of Steinby time.
4. Strong compatibility. This headset can be used by devices that support Bluetooth, regardless of the phone brand and model.
Product name:Wireless Earphone
Earbuds Battery:3.7V,200mAh
Charging Case Battery:3.7V,30mAh
Charging Input Current:DC 3.7V,0.03A
Charging Port:Type-Micro B
Earbuds Work Time:2 Hours
Q1 The product can't pair with my phone
1, Please turn off the Bluetooth of other devices , make sure the earbuds are in pairing mode.
2, Clear the pairing history of the earbuds and your phone. Turn offthe Bluetooth then turn on, and try again.
Q2 The Bluetooth range or the sound quality is not good.
1, Bluetooth signal can be blocked by surrounding objects thus affect theaudio quality, if no obstacle between the product and your phone,the range and sound quality will be better.
2, Keep away from other Bluetooth devices, microwaves, wireless routers.and other electronics.
1, There is a data transmission process from your phone to the product, so sometimes you can feel delay it's a common issue for all the Bluetooth devices, and Bluetooth V5.3 already made it better than the old versions.
Q4 Why the case can't charge the earbuds, or the earbuds won't power off after put back in case?
1, If the case has no power, then above issues happen, please charge the case, and it will turn normal after the case has power
2, Please make sure you didn't put the right & left earbuds in the opposite place,and the magnet contacts well.
3, If the earbuds come with charging insulation sticker on the metal contacts,please make sure you removed them before charge.
Q5 Why people can't hear me in the call?
1, Please make sure you wear 2 earbuds when making calls, and check if there is any dirt blocked the microphone.
Q6 Only 1 earbud pair with my phone.
1, You need to let the L & R earbuds pair first, and then turn on phone Bluetooth to pair with the earbuds.
2, If the L& R earbuds can't pair with each other, please do the clear pairing history operation, touch and hold for 5 seconds ,the indicator will flash light and ear buds power off , you need to put the earbuds back into the case and close it , turn off phone Bluetooth , then open the case , take out the earbuds on both side and phone Bluetooth to pair again.
1, Please make sure you have tune your phone volume to max level and the earbuds fit well into your ear.