•We have established a market research department to conduct comprehensive analysis of product collections and market consultations for the mobile phone industry. This serves as a basis for new product development plans. With the strength of our research and development team, we continuously launch new products based on market trends to quickly occupy new product markets. Our products are reasonably priced, assured, with on-time delivery and after-sales service provided by a high-! address: No. 438, Xuegang North Road, Longhua District, Shenzhen (4th Floor, Building 22, Qinghu Industrial City)
•About Us: Shenzhen Ruixinyuan Technology Co., Ltd., a company specializing in the production of mobile phone accessories, OTG adapters, OTG connectors, phone adapters, phone data cables, and other products. We have a complete and scientific management system. Shenzhen Ruixinyuan Technology Co., Ltd.'s integrity, strength, and product have been recognized by the industry. We welcome friends from all walks of life to visit, provide guidance, and discuss business
•Regarding shipping: Our default courier service is Yunda Express. Product quotes do not include courier fees. Delivery within Guangdong Province usually takes 1-2 days, while delivery outside the province takes 3-5 days. Remote areas may take an additional 1-2 days. Please be patient. If there are no specific notes from customers, we will ship randomly via courier. If you need other designated logistics, please contact us. For other couriers, please make sure to contact us to modify the shipping fee. The shipping fee is calculated based on product weight. Orders paid before 18:00 are generally shipped the same day, while orders placed after 18:00 are shipped the next day
•Regarding Damage: If the product received has any external damage, please contact us within 12 hours after signing for it. Once we confirm the images, we can process a return. The product must be returned in its packaging with all gifts, accessories, etc., included. The shipping costs will be covered by us. We recommend that customers inspect the outer packaging first; if there is any damage, refuse to sign and return it
•Regarding Returns and Exchanges: We support 7-day no-reason returns and exchanges along with warranty service. We guarantee returns and exchanges without affecting secondary sales. Within 7 days, we will cover product issues, while buyers bear shipping costs for non-issues. Gifts are not covered by warranty. For all returns and exchanges, please contact customer service and send back the product packaging intact. Once we receive the return, we will handle it promptly