•Please check according to the following steps:
•Please charge the headphones for about 1 hour.
•In the "Bluetooth" settings, cancel the paired device.
•After the headphones are fully charged, make sure to take out both headphones from the charging process at the same time.
•Find the "TWS" icon in the "Bluetooth" list and click on "TWS" to pair.
•If "TWS" appears in the paired devices list, it means the pairing is successful.
•If there is still no sound, please contact our customer service staff for assistance.