1.Color difference issue: All products are taken from actual items, trying to make the color look as close to the real thing as possible. Customers who cannot tolerate any color difference should be cautious!To avoid unnecessary waste of money and time2.Size Issue: Please read the product description carefully before purchasing or communicate with us first. When placing an order, please specify the color and size of the product you want; otherwise, we will default to shipping according to the title description3.Courier issue: Due to different cities, delivery speeds varyEspecially during bad weather and on statutory holidays, there can be delays and hold-upsAdditionally, the quality of couriers at each branch varies, and there may be instances where some couriers have a bad attitude or packages get damaged due to unforeseen factors beyond the seller's controlIn short, if there's any dissatisfaction, please contact us, and we will actively communicate with the courier company to resolve it4.Product Loss: Generally, product loss occurs due to package damage. If you find that the package tape has been replaced or damaged, torn open, or shows signs of being tampered with, please do not sign for itIf the package is signed for without verification, we cannot be held responsible for any missing or damaged items or accidents caused by transportation. We hope you understandIf it's for security or delivery, please inform them in advance to check the items inside the package5.Quality Issue: We will try our best to disassemble and double-check before shipping items that can be disassembled. Size and color issues are not caused by our shipping negligence. If you need to exchange, shipping costs will be borne by the buyer. If you find quality issues after receiving, please contact us within 48 hours of receipt with relevant photo evidence, and we will definitely resolve it for you. We will cover the postageNote: Underwear and socks do not accept any exchanges or returns after use!Please check carefully before applying!Since each customer has different requirements, it's impossible to achieve perfection in any customer's eyesSome minor flaws that don't affect wearability at all, hope everyone doesn't take it too seriously6.Regarding reviews: We will make every effort to ensure price, quality, and ethics to create a fair and harmonious shopping environment, upgrading the national shopping environment and habits. Online shopping has many benefits that everyone needs to cherish and work together to maintain, treating every transaction with conscience!We will strive to pursue positive reviews and welcome everyone to give us reasonable evaluationsThere was indeed an issue with the transaction; first we need to communicate to resolve misunderstandings and conflicts. It can be negotiated, and we will take responsibility for our oversightUnderstanding and respect are mutual!