EVA Slippers with Soft Cushioning for Women, Summer Indoor and Outdoor Use, Non-Slip, Durable, Men's Sandals, Odor-Resistant

2.All Product Support7 days no reason to return, 15 days for exchangeIf the product does not affect secondary sales, we support exchangesFor quality issues, our company covers return shipping costs (custom products do not accept returns except for quality issues)

3.If there is a slight odor in the product, it is not considered a quality issue.New shoes inevitably have a little smell.All pictures in the store are real shots taken under different lighting conditions; color differences are not considered quality issues

4.The recommended sizes in the store are based on the sizes of our regular customers, and there may be a few cases where they don't fit(For bulk orders, it's recommended to see samples)

Returns due to size mismatch, odor from shoes, or color difference require the buyer to bear the return shipping costs themselves.

5.If there are quality issues or missing items upon receiving the goods, the buyer needs to contact the seller within 12 hours from the time of receipt to verify the situation.We will resend or refund, and if it exceeds the time frame, the buyer needs to bear responsibility

6.The order has been shipped, but due to delays in tracking updates, if the customer requests a refund within a short time, shipping fees will not be refunded

7.During the Double 11 and Double 12 sales events, there is a large volume of warehouse orders, which may cause delays in shipment

If there is a mistake or omission in shipment from the warehouse, we will provide corresponding compensation, either resend or refund.Return shipping costs are covered by our company

8.Under normal circumstances, most orders paid before 5 o'clock on the same day can be dispatched, with most being sent out within 48 hoursFor individual anomalies in orders, please contact customer service promptly if there's an issue to find out the reason