ZeeHoo Wireless Car Charger, 15W Fast Charging, Automatic Clamping Car Phone Holder, Phone Holder Charger, Suitable for iPhone 15 14 13 12 11 Pro Max XS Others (Black)

•Why does it charge slowly even stop charging?Due to a low power source.--TROUBLESHOOTING: Make sure you use a QC 3.0 Car Charger Adapter as its power source check if power source or charging cable is well-connected.Try to unplug-plug again to see if it will work properly.

•Why it gets overheating while charging ?Due to a poor connection with phone coils.--TROUBLESHOOTING: Adjust bottom tray up/down for better connection make sure there are not foreign objects(like metal plates,bank cards, etc.)between charger phone case(up to 3mm).

•Why do clamping arms open themselves?Due to a low power source.--TROUBLESHOOTING: Make sure you use a QC 3.0 Car Charger Adapter as its power source check if power source or charging cable is well-connected.Try to unplug-plug again to see if it will work properly.

•What if Suction Cup doesn't work well on my dashboard?1. Please clean dash surface before attaching suction cup (make sure no dust dirt on it)2. Firmly press suction cup onto FLAT surface press locker3. Don't move it once it is attached4. Message us for a new one 100% free