Warm reminder before shopping: 1 All orders in our store come with a shipping list, which includes all details of the current shipment. Customers should keep the shipping list until all after-sales issues are resolved. The shipping list is also our store's after-sales proof. Without our store's shipping list, we cannot handle any issues related to missing items or after-sales problems (only one copy) Our store has many styles, but due to objective reasons we cannot provide product-related certificates for each one. Please do not purchase if concerned Regarding Shortage: Due to the large variety of styles and colors in wholesale, occasional shortages are normal. We will note individual shortages on our list and won't call ahead before shipping. Once you receive the goods, please take a picture of the shortage area and send it to customer service. We will verify and process refunds immediately without any issues and send a screenshot to you Regarding wholesale: Orders above 88 yuan are wholesale series in our store Upon receiving the goods, if there are any quality issues with individual products, please take relevant pictures within 7 days after signing for them and contact online customer service for resolution. Expired items will not be accepted. Thank you for your cooperation! 5. Regarding retail: Orders below 88 yuan are part of our retail series in our store The quantity of retail shipped products is not large; please open and check all aspects of the goods before signing for them If there are issues or if you are not satisfied with the product, do not sign for it. Contact online customer service to explain the reason for handling Once the product is signed for, it proves that all aspects have been thoroughly checked without any issues. After signing, we do not accept any post-sale product issues 6. Regarding images: The above images were taken with an Apple phone model The actual product will be subject to receipt 7. Regarding color difference: During the product photography process, product colors are taken by professional photographers themselves. There may be slight discrepancies due to lighting conditions or different monitor displays in the market. The actual product will be subject to what you receive. We cannot accept returns or exchanges based on color differences. Thank you for your understanding! 8. Regarding smell: Due to different workmanship, products inevitably have an odor. This cannot be used as a reason for returns or exchanges. If you mind, please do not purchase 9, regarding products shipped with random mixed patterns: we try to distribute matching patterns evenly But we cannot guarantee that you will be satisfied with every pattern received; when out of stock, there may be duplicate patterns. Returns or exchanges cannot be made on this basis. Please note that custom patterns are not valid as patterns update quickly The goods received may not necessarily match the patterns on the detail page Please do not purchase if you mind! 10. Since phone cases and tempered glass are disposable items that quickly become outdated, once sold, they cannot be returned or exchanged! (Excluding quality issues affecting use, color difference not included)11, Regarding packaging: Use product image packaging as a sample. Packaging in the image means the product has packaging; packaging not in the image means it's in an OPPO ordinary transparent bag.12. Please read the above details carefully before purchasing, as accepting the order implies agreement with these details. This statement is also valid for all after-sales dispute submissions!13. Free shipping for orders over 88 yuan refers to: Guangdong Fujian, Guangxi, Jiangxi, Jiangsu, Zhejiang, Anhui, Shanghai, Tianjin, Hunan, Hubei, Henan, Hebei, Chongqing, Hainan, Shandong, Shanxi, Beijing, Shaanxi, Liaoning, Jilin, Heilongjiang. 14. (Free shipping on orders over 108 yuan) Regions refer to: Ningxia, Qinghai, Gansu, Inner Mongolia. 15 (No free shipping) Regions refer to: Xinjiang, Tibet, Hong Kong, Taiwan, Macau