•We only accept exchange, return or refund within 7 days from the date you received the order.
•Return and refund requests will only be approved for damaged, faulty items or wrong items sent.
•Customers may make 1 to 1 exchange for other model or size only when mutually agreed between buyer and seller.
•Original product is required. Exchanged or returned product(s) must be in its new and original condition, original product packaging attached with its original price tags and labels.
•Innerwear items cannot be exchanged or returned due to our strict hygiene policy.
•Exchange will only be allowed to be done once.
•Proof of purchase must be presented