About this product
- Minimum Frequency Response:45Hz
- Maximum Frequency Response:20000Hz
- Sensitivity Rating:92dB
- Headphone Connection Type:Bluetooth
- Headphone Accessory Type:Cases
- Audio Compatibility:Mobile
- Earphone, Headphone, & Headset Type:In Ear
- Connection Type:Wireless
- Product Condition:New
- With Maganet:Yes
- Battery in The Product:Yes
- Warranty Type:Manufacturer Warrenty
Product description
Q1 If the earbuds only have sound on one side, try the following steps:
1. Turn off bluetooth and delete the Bluetooth connection history.
2. Put the earbuds back into the charging case.
3. Take out the earphones.
4. Press and hold the earphones for 2-4 seconds until the earphones turn off. Continue pressing and holding until the earphones flash quickly for 4 seconds to allow the earbuds to pair automatically again
5. Observe the flashing light until one side flashes, which means the Left & Right earbuds have paired successfully.
6. Turn on the Bluetooth on the phone and then connect.
Q2 If the charging case can't be charged, please make sure:
1. Do not use quick chargers or GaN chargers
2. Try changing to a normal charging cable
Q3 Why can't the case charge the earbuds?
1. Please check if the charging box has power. If the charging box has no power, please charge the charging box.
2. Please make sure you didn't put the right & left earbuds in the opposite place, and the magnet contacts well.
3. If there is a non-conductive sticker on the metal contact of the earphone, please make sure to remove it before charging.
4. Make sure that the magnet contacts on the earbuds contact tightly with the magnet contacts on the charging box.
1. Please make sure you have tuned your phone volume to proper level and the earbuds fit well into your ear.