1. If you find products with functional failures or quality issues within 7 days of receiving them (based on the date of receipt on the waybill), please contact us promptly Overdue applications will not be accepted; any cases of falsification or false reporting will not be accepted once verified 2. Considering that some customers may not be able to inspect every item upon receipt, if there are indeed quality issues with the product, we will assist within 30 days 3. Buyers use dissatisfaction or difficulty selling as reasons, but the product is actually not faulty For quality issues, we will not provide returns or exchanges 4. We will try our best to meet the customer's specifications for product color or style, but we may not be able to satisfy them 100% If the color and style do not match, returns or exchanges will not be accepted (customers can indicate that they cannot fulfill the request and it can be marked as out of stock) 5. Customers need to open and inspect the package upon receipt, regardless of whether the outer box is damaged or not. If there are any issues with the product due to transportation problems.. If there is any damage, please have the relevant shipping company provide a stamped proof and submit it to us so that we can assist the customer with their claim If there is any damage or loss of goods due to logistics, we will not be responsible for it 6. All customers please ensure the integrity of product packaging, complete accessories or related materials. If there are any quality issues with the product itself, we will provide an exchange within the specified time frame The shipping fee for separate exchanges is to be borne by the customer; it's recommended to exchange during the next order If the returned product packaging is incomplete, missing accessories or related materials; Unauthorized repair or modification without permission Not used or stored according to normal methods; Exceeding the product warranty period; Returned products with labels attached are considered counterfeit; we will not be responsible for returns or exchanges 8. When customers find product quality issues and return items, please use regular courier to send them back to our company. The customer pays for the shipping upfront, and after we receive the goods, we will reimburse the shipping cost and actual product cost according to the courier list. If customers return items directly without communicating with customer service, we will reject the return and not process it I also thank all our customers for their full support, trust, and cooperation. The bridge connecting hearts is understanding, and the road linking hearts is trust! ! !