Product description
Note: The majority of reasons why this heating pad cannot adjust its temperature are due to incorrect voltage usage. Regarding after-sales service for this product
First, confirm with the customer about their local voltageIt is recommended that you include the corresponding voltage on the product link: plug specifications should mention EU plug (220-240V), US plug (100-120V); also remind customers on the detail page to choose our specifications based on local voltage
Secondly, if the product voltage is incorrect and it cannot work properly, we cannot just send a replacement temperature control power cord to the customer; we need to replace the entire set because the circuit boards inside different specifications of heating pads are different
Furthermore: Do not fold during use to avoid short circuit caused by folding
Product name: Human Body Heating Therapy Mat (4 Levels of Timing, 9 Levels of Heating)
Material: Super Soft Micro Fleece
Working voltage: European standard and British standard 220-240V, American standard 100-130V,
Working frequency: 50Hz/60Hz,
Product function: 1-9 levels,
Heating Pad Heating Temperature: 9-level Temperature Control Range 20℃-50℃, heating temperature is higher, 30℃-50℃
Timing time: 0.5h/1h/1.5h/2h
Product gross weight: 0.494KG, product size: 60*30*0.5CM,
Packaging size: 29.5*9*9CM
Outer box size: 56*47*32cm/30PCS/15.5KG
Product List: Heating Pad *1, EU/US Adapter *1, Instruction Manual *1
Product Certification: Controller China Appearance Patent, CE, FCC, UKCA Certification