Product description
PART 1: INTRODUCTION TO OPERATIONS MANAGEMENT
1. Operations and Productivity
2. Operations Strategy in a Global Environment
PART 2: DESIGNING OPERATIONS
5. Design of Goods and Services
Supplement 5: Sustainability in the Supply Chain
Supplement 6: Statistical Process Control
Supplement 7: Capacity and Constraint Management
10. Human Resources, Job Design, and Work Measurement
PART 3: MANAGING OPERATIONS
11. Supply Chain Management
Supplement 11: Supply Chain Management Analytics
13. Aggregate Planning and S&OP
14. Material Requirements Planning (MRP) and ERP
17. Maintenance and Reliability