Product description
1: Our company defaults to Yiwu Dedicated Line Logistics with freight collect (collect and prepaid prices are the same).If the buyer has a designated logistics service, please let us know immediately.Alternatively, you can leave a note specifying the logistics station you want your order to be shipped from, which makes it easier for you to pick up your goods yourself
2.If you have any other requirements, please contact customer service and leave a message.Yiwu's logistics are very developed; they can provide the tracking number and phone number.However, online tracking is not available.Once the goods arrive, you will be notified by phone to pick them up.Direct delivery usually takes 2-3 days, while transit takes 5-7 days, except for some remote areas.We refuse to handle cases where distance prevents pickup or where customers request customer service intervention for trade disputes
3.The difference between logistics and express delivery: Logistics can only reach designated cities, and you need to pick up the goods yourself; it cannot be delivered to your doorstep.If there is no direct delivery to your city or county, it needs to be transferred to your city with a fee of around 20 yuan.Our boxes are generally sized 70*50*60.Express delivery can be sent directly to your doorstep, but the cost is calculated by weight
4.Shipping fees are paid by the buyer.If using logistics, fill in 0 when submitting the order, and pay the shipping fee to the logistics station upon arrival.If using express delivery, please submit the order first and then ask the seller for the cost of express delivery.The buyer pays the shipping fee to the seller first because the cash on delivery fee doubles
1.Most of our products are in stock, but due to the rapidly changing variety and quantity of products in high-demand industries, as well as factors like factory logistics, some products may be out of stock.Buyers can first consult customer service to see if the product is available or make a note.If there are any out-of-stock items during shipment without special instructions from the buyer, we will not notify further and can process refunds for out-of-stock items
2.If the product has color options, we can send different colors.If there are no color options, please consult customer service first or leave a color note.We prioritize customer choices for all product styles and colors.If not available in stock, we will ship randomly from our inventory
3.Due to a large number of orders, we will arrange same-day shipping if possible; otherwise, it will be shipped the next day.For urgent orders, please communicate with customer service when placing your order!
4.For first-time buyers who purchase a large quantity of items, we strongly recommend that you buy samples first to confirm if the product meets your needs before placing an order.If you purchase in large quantities without seeing the actual product and it doesn't meet your requirements, our store does not offer returns
Emphasis: Since shipping costs vary across the country, please do not rush to pay after purchasing an item.Contact customer service first to confirm shipping costs and modify the price before making payment
5.To speed up the response time and clearly handle your inquiry, please try to avoid simultaneous conversations with multiple customer service representatives which can lead to duplicate operations and note errors
6.If customer service does not immediately respond to your inquiry during business hours, please wait a moment.It's possible that they are busy with other customers or temporarily away.They will definitely reply once they see it.Our customer service always strives to provide excellent service to every customer.Please rest assured that if there's a long delay in response, it might be due to unexpected circumstances causing system crashes or information being unavailable.Such unexpected situations are beyond our control, so we apologize for any inconvenience caused.Please contact another customer service representative
7. Online shopping integrity comes first, friendship is paramount. We sincerely hope that you are both our customer and our permanent friend. Therefore, if any situation arises that you do not want to see (such as product quality issues), please communicate and negotiate with us first to reach a mutually satisfactory outcome!