Product description
Regarding courier logistics: We choose (Best Express) (YTO Express) for courier services. Product quotations do not include courier fees. Delivery within Guangdong Province usually takes 1-2 days, outside the province 3-5 days, and in remote areas it may take 1-2 days longer. Please be patient.If you need other courier services, please be sure to contact us to modify the shipping fee.For logistics, we choose 'Debon Logistics', 'Jiaji Logistics', 'Aneng Logistics', 'Yuan Cheng Logistics', 'Sheng Hui Logistics', 'Wang Da Logistics'. In remote areas, we use 'transfer' logistics which generally can be sent to all provinces nationwide but is slower and cheaper compared to express delivery
Regarding after-sales service: If you choose to cooperate with us long-term, we will consider your interests and directly replace any product with issues within one yearAs long as it's not artificially damaged (please note the product's fragile return label).Additionally, if there are issues with the product from the date of purchase, we offer a seven-day replacement guarantee and long-term warranty (excluding customized products). Return shipping costs are to be paid once by each party; that is, the sender pays for shipping, and the company rejects all COD shipments.
Regarding ordering and shipping issues: After you make the payment, we generally process your order within 24 hours.If there are any special circumstances, our sales representative will promptly contact and communicate with you. We hope you keep your contact information online.
Regarding order quantity: To facilitate your purchasing and selling, our company normally maintains a certain amount of inventory.But if the order quantity exceeds 2000 pieces.Please make sure to contact us to arrange production so as not to delay your shipment date.
Regarding receiving the goods: Please do not rush to sign for receipt after receiving the goods; make sure to check if the packaging is intact and verify if the quantity is correct. We will include a shipping note. If there is a shortage or incorrect product style, please contact us promptly for any issues.We will handle it promptly.
Regarding your inquiry: Our customer service can be busy at times. If we don't respond promptly, it's likely because we're busy. Therefore, we may not be able to handle everything immediately, resulting in us not being able to receive your inquiry or respond to your inquiries promptly. Please refer to the detailed product descriptions for each item and shop on your own. We apologize for any inconvenience caused. If you have an urgent matter that needs our prompt handling, you can call our service hotline: