Product description
Hign-concerned Chemical : None
Brand Name : Sylvanian Families
1. Logistics is not something that our merchants can control. For long-distance transportation, we do not guarantee the condition of the boxes, but we guarantee the authenticity and quality of the dolls.
2. Cross border logistics: The heavier the package, the higher the product cost, and the higher the selling price.
3.If you need to ensure the condition of the box, please contact our customer service and pay a cost of $5.
4. The small store has low profits and does not support refunds only. Thank you to all customers for their understanding and support.
5. New and old versions are shipped randomly, you can buy if you don't mind
- Order number: You can verify it in the order details.
- Upon receipt of the goods, kindly validate both the quantity and quality of the products. Should any issues arise with either, please reach out to our customer service for prompt resolution. Unsanctioned returns will not be accepted for dispute resolution.
1. Our success hinges on your satisfaction; hence, your feedback holds immense significance for us.
2. If you are content with our service, we would greatly appreciate a positive review from you. Thank you sincerely!
3. Prior to leaving any negative or neutral feedback, please get in touch with us so that we may collaborate to address any concerns.
1. We meticulously inspect all products before dispatching them to you.
2. In case of product defects, kindly notify us within 3 days post delivery.
3. All items must be returned in their original condition to qualify for a refund or exchange.
4. Any accidents, delays or other issues arising during shipping are beyond our purview and fall under the responsibility of the shipping service provider.
5. The Buyer shall bear all import charges and expenses.
6. Please ensure thorough verification of your address when processing an order.
7. Should you have any queries, feel free to contact us; we are committed to providing satisfactory resolutions.
1. After the order is paid,The time for us to prepare the goods is about eight days.
2. We only ship to confirmed order address, Pls check that your address must match your recipient address.
3. Service Transit Time is provided by the carrier and excludes weekends and holidays. Transit times may vary. Particularly during the holiday season.
4. If you have not received your order within 60 days from payment, pls contact us. We will track the shipping information and reply you as soon as possible.