Product description
Natural crystal/jade is a natural mineral. There may be a size error of ±1-2mm in manual polishing. Each natural crystal and natural stone has its own unique appearance. Ice cracks, cotton wool, mine pits, black spots, mine defects, color bands, color texture differences, etc. are witnesses of natural formation. The natural characteristics described above do not belong to defects or quality problems. Dear, when purchasing natural crystals, please do not ignore the natural characteristics of crystals. Even crystals with good appearance worth tens of thousands of yuan will have very few beads with the characteristics described above.
The live broadcast room displays the characteristics of the real objects from multiple angles. Placing an order is deemed to accept its natural properties.
After-sales service only accepts: quality problems such as processing damage (valid video evidence must be provided). Returns and exchanges due to natural characteristics, size errors through visual inspection, and subjective aesthetic differences are not supported.
Please be sure to inspect the goods and keep the complete unpacking video before signing. If there is no timely feedback, the product will be deemed to be intact. Those who pursue perfection please place orders carefully. If you have any questions, please contact customer service for confirmation. We will do our best to help you solve it. It is not easy to do small business. Hope to understand each other.