About this product
Age RangeAdult
Product FormPills
Shelf Life36
IngredientsANGELICAE SINENSIS RADIX
Country of OriginChina
Pack TypeSingle Item
Quantity Per Pack50
Net Weight10g
BrandGreat Wall Brand
Product description
Medicine Non-Refundable & Non-Returnable Policy
1. Strict No Refund & No Return Policy
Due to the nature of pharmaceutical and healthcare products, all sales are final. We do not accept returns, exchanges, or refunds for:
•All medicines, supplements, and healthcare products (opened or unopened).
•Prescription or over-the-counter (OTC) drugs.
•Personal hygiene items (e.g., masks, sanitizers).
Exceptions: Only if the product is defective, expired, or incorrectly shipped (see Section 2).
2. Legal Exceptions (Singapore CPFTA & HSA Compliance)
Under Singapore law, customers may request a replacement or refund only if:
•The product is expired at the time of delivery (proof required).
•The product is physically damaged or defective (e.g., broken seals, contamination).
•Wrong item shipped (must be reported within 24 hours of delivery).
•Contact us via TikTok Shop chat within 24 hours of delivery.
•Provide:Order number.Clear photos/video of the issue (e.g., expiry date, damage).
•We will investigate and resolve valid claims within 48 hours.
•Change of mind (e.g., "I no longer need this medicine").
•Allergy or adverse reactions (customers must check ingredients before purchase).
•Improper storage or misuse after delivery.
•Opened or used products (even if unsealed).
If you receive the wrong item, we will cover return shipping and send the correct product. Unauthorized returns will not be accepted.
For issues: service@tjdrt.com / TikTok Shop chat. Do not return items without approval.