⭐ Who Are We provides high quality home appliances for all customers in South East Asia. We produce well-designed, reliable, easy-to-use and cost-effective smart products to make life up easily. From personal healthy to home improvement, we help you make the most out of every day. ⭐ Product Features 304 food-grade stainless steel Seamless inner tank Double-layer anti-scald insulation 1.7L large capacity (check at the front desk) 1500W high power Anti-dry burn protection, steam sensing Two-stage damping lid opening to prevent steam scalding ⭐ Product Specification Brand: Capacity: 1.7L (MAX) Power: 1500W Voltage: 220V-240V Inner tank material: 304 stainless steel Wire length: 75CM Weight: 950G Dimensions: 23.5 x 20 x 31.8 cm What are the spots on the bottom of product inside? Spots ≠ Product Defect ⭐ Why Do Spots Appear? - Natural Hard Water: Contains minerals like calcium, magnesium, and etc. - Boiling Reaction: React with heat, leaving behind residues — commonly known as limescale. - Stubborn Spots: If not cleaned regularly, limescale can turn into stubborn spots. Can Purified Water Still Cause Limescale? Yes—even filtered water still contains trace amounts of calcium and magnesium ions. 3 Easy Steps to Remove Spots 1. Add 5% citric acid to the water, or a 1:1 mixture of white vinegar/ rice vinegar and water. 2. Boil and soak for 15–30 minutes. 3. Discard and rinse with clean water. Before Cleaning After Cleaning ⭐ After-Sales Policy - Customers have the option to return/refund the product if they are dissatisfied with it or if it has quality issues after 15 days of receiving it, along with images and reasoning. - Please keep in mind that the goods is not returnable, save for product quality issues such as damage or scratches that do not effect resale value. - If you encounter a warehouse error or send incomplete product parts, please notify the customer care via live chat, and we will resolve the issue for the customer as quickly as possible. - If the buyer keeps the device for more than 15 days, provides a one-year warranty (exchange only, no repair). The customer must be a member and can reach out to customer care via live chat for more details on the one-year guarantee and scope of use. ⭐ Note - When unboxing the package, customers should photograph the goods to expedite after-sales handling if there is an issue with it. - The one-year guarantee may only be used once per order. - If an order is returned for reasons other than product quality, the client is liable for the return shipping expenses.