Be Exceptional - Master the Five Traits That Set Extraordinary People Apart by Joe Navarro Toni Sciarra Poynter (US edition, paperback) - 9780063113473

"Anyone pursuing success must read this book." —Chris Voss, author of Never Split the DifferenceA master class in leadership from the world’s top body language expertFrom internationally bestselling author and retired FBI agent Joe Navarro, a groundbreaking look at the five powerful principles that set exceptional individuals apartJoe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you. Be Exceptional distills a lifetime of experience into five principles that outstanding individuals live by:Self-Mastery: To lead others, you must first demonstrate that you can lead yourself.Observation: Apply the same techniques used by the FBI to quickly and accurately assess any situation.Communication: Harness the power of verbal and nonverbal interaction to persuade, motivate, and inspire.Action: Build shared purpose and lead by example.Psychological Comfort: Discover the secret ingredient of exceptional individuals. Be Exceptional is the culmination of Joe Navarro’s decades spent analyzing human behavior, conducting more than 10,000 interviews in the field, and making high-stakes behavioral assessments. Drawing upon case studies from history, compelling firsthand accounts from Navarro’s FBI career, and cutting-edge science on nonverbal communication and persuasion, this is a new type of leadership book, one that will have the power to transform for years to come.“If you want to learn how to read people and gain their trust and confidence, there is no better teacher than Joe Navarro. Anyone pursuing success—whether professional, personal, or a mix of the two—must read this book. Be Exceptional offers the practical skills to master any situation and become, yes, exceptional.” — CHRIS VOSS, author of the national bestseller Never Split the Difference“Joe Navarro offers invaluable guidance for becoming the best version of ourselves. A must-read.” — AMY CUDDY, New York Times bestselling author of Presence"Navarro lays out a plan to become an 'exceptional person' in this sharp and demanding guide. ... This smart road map for personal betterment will be an inspiration to those who respond to tough love." — Publishers Weekly"Joe Navarro has done it again!  In his remarkable new book, Be Exceptional, Navarro puts the entire package together to help people achieve their utmost potential.  By analyzing what makes people truly exceptional from his many years of experience, Navarro has not only given people a clear roadmap to t