100% Quality Answer The Conversation Well Mastering The Art Of Conversation Being Able To Speak Is An Advantage, Being Able To Answer The Conversation Is A SkillLin Sicheng [Inspirational LZ LZ64 SelfHelp Book] Speaking Responding Skill

Title of the book: Being able to answer a conversation well and speaking for a while is an advantage, being able to answer a conversation is a skill

Pricing: 36.00

ISBN: 9787558063183/9787555722854

Author: Lin Sicheng

Publication date: 2015-06-01

Format: 32cm, 21CM*14CM, portable

Number of pages: 184

Brand new genuine plastic film packaging

Paper: offset paper

Hanzhou Bookstore: 3/F, Pearl Building, Chinatown, 101 Upper Cross St., People's Park Centre, #03-10B, Singapore 058357

Packaging: paperback - perfect binding

The book information is automatically collected from the Internet by computers and may not be accurate. Please refer to the actual product.

Table of contents

01 The key to answering the conversation well is to listen.

Learn to listen, and answer conversations starting from listening

Listening is the first step to break through communication barriers

The value of listening lies more in obtaining useful information

Be patient and listen to make communication smoother

Be a good listener and express your personal opinions when appropriate

02 Pick the right topic and be happy no matter what you talk about

If you pick up the conversation well, you can make a difference even with ordinary topics.

If you want your words to be heard, you must capture the listener's heart

If you accumulate more at ordinary times, you can pick them up at your fingertips.

Find out the other persons points of interest and tie them to the topic

Become the helmsman of communication through topic navigation

03 Only by picking up the conversation wisely can the conversation go deeper.

Learn to understand the atmosphere before speakingCater to the other person with language that fits their psychology

Don't be in a hurry to answer the call

The yes, but rule

Dont deny the other party easily when answering the call

If you pick up the words wisely, the conversation can go on to the end.

04 Use humor to make the conversation more relaxed

Humor helps you turn conflicts into friendship

Use humor to resolve social awkwardness

To resolve dilemmas, humor is the most practical

Pretend to be confused and deal with embarrassment with humor

Casual humor makes communication easier

05 Answer words with compliments and everyone will like you

Find something worthy of praise in the other person

Praise someone of the opposite sex through someone else's mouth

Public compliments are the most exciting

The more specific the compliment, the better

Methods and Effects of Ironic Praise

Praise from behind is more effective than in person

06 How to accept rejection when faced with difficult requestsLeave room for speech and deny others ambiguity

When you refuse, you should be able to suppress your desires first.

Be careful when rejecting the opposite sex

Learn to say "no" tactfully

Say "no" boldly

Strategies for Saying No

07 Only by taking over the leadership well can you prosper in the workplace.

Good at rejecting bosss problems

Respond appropriately to bosss scolding

Only in this way will your superiors accept your objections.

How to get your boss to agree with you

08 If you accept customers in this way, there is no business that cannot be negotiated

If you are a greedy customer, give him some benefits.

Respond to grumpy customers with your sincerity

Frugal customers, let him feel the benefits of high quality and low priceCautious customers, respond calmly and take care of everything step by stepFor hesitant customers, use a sense of crisis to make them decide quickly.

Praise a self-proclaimed customer and add a sense of humor.

Silent customers, guide them to speak

For a nagging customer, let him finish his sentence

Sophisticated customers, be straightforward to him

Save time for communication with time-conscious customers

Close

Introduction

In our perception, a person who is eloquent and has high emotional intelligence often has a halo, is liked and admired by others. In fact, you dont have to have high emotional intelligence and great conversation skills to be good at talking; sometimes being able to pick up the conversation well is also a very superb communication art. This book selects some real conversation cases in life and provides effective conversation answering models and techniques according to different scenarios.

Content introduction

Are you often troubled by your stupid mouth Do you often have nothing to say after you finish speaking The atmosphere is cold and I dont know what to do Not interested in the chat content but dont know how to interrupt Make good suggestions but no one takes them It's actually very simple, just learn how to answer the phone. In life, your excellent ability to answer conversations can make people look at you in a new light. This book selects dialogue cases from daily life and provides effective conversation answering models and techniques according to different scenarios. From now on, lets be people who know how to answer and chat!

PrefaceTwo sentences are particularly popular recently - "You are really good at chatting" and "Youchat to death". People who can answer the phone will make you happier as you chat; people who can't answer the phone will make you chatter to death. Answering a conversation in a chat is a very deep knowledge, and you need to choose different topics and tones according to different moods, different places, and different objects. When the other person looks gloomy, don't be too cheerful in front of him; when the other person seems to be in a good mood, don't choose some depressing topics. When we chat with someone we meet by chance, neither of us knows the other persons temperament, so we shouldnt take the conversation too seriously at this time. When two people chat about a topic, maybe the topic is something we are good at, but the other party makes some mistakes during the chat. We can let it go. There is no need to correct the other party's mistakes. After all, it is a chance meeting. Its not a school exam. If you make a mistake, youre wrong and it wont cause any loss to you. Moreover, the chat between the two will be carried out in a peaceful atmosphere. However, some people prefer to be more serious and must correct the other person's mistakes. This will put the other party in a rather embarrassing situation, and in the end often leads to both parties being frustrated. When chatting with people we know well, after all we already have a deep understanding of each other, we will definitely pay more attention to what should be said and what should not be said. But no matter how familiar people are, they all like to hear praise from others. In the process of chatting, not sparing any words of praisewill make the other party think that you are good at chatting and like to chat with you even more. This book selects some real conversation cases in life and provides effective conversation answering models and techniques based on different scenarios. From now on, let us be people who know how to answer and chat! April 2023

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